Terms & Conditions

Please read these Terms and Conditions ("Terms") carefully before using the software development and design, and maintenance services provided by Promo Puls Solutions, registered in Sofia 1404, Triaditsa District, 49A Bulgaria blvd., office 8, phone +36300881428 (hereinafter referred to as the “Provider”, "we," "us," or "our"). By using our services, you (hereinafter referred to as the “Client”) agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our services.
Service Agreement
1.1 Scope of Services
We provide software development and design, and maintenance services, including but not limited to, designing, coding, testing, and implementing software solutions, and supporting the software and the Client. The specific details of the services, including deliverables, timelines, and fees, will be agreed upon in a separate service agreement between us and the Client.
1.2 Client Responsibilities
The Client agrees to provide us with all necessary information, materials, access, and cooperation to enable the successful provision of services. The Client also acknowledges that any delays or changes caused by their actions or inactions may impact project timelines and costs.
Intellectual Property
2.1 Ownership
Unless otherwise agreed upon in writing, all intellectual property rights, including copyrights and any other proprietary rights, related to the software and design developed by us shall remain our exclusive property. The Client shall have a non-exclusive, non-transferable license to use the software as specified in the service agreement.
2.2 Confidentiality
Both parties agree to maintain the confidentiality of any confidential information shared during the course of the project. Confidential information includes but is not limited to, trade secrets, proprietary information, project specifications, and Client data. The obligation of confidentiality shall survive the termination of the service agreement.
3.1 Fees and Invoicing
The Client shall pay us the agreed-upon fees as specified in the service agreement. Unless otherwise specified, all fees are quoted and payable in the currency stated in the service agreement. Invoices shall be issued according to the payment schedule outlined in the service agreement.
3.2 Late Payments
If the Client fails to make timely payments, we reserve the right to suspend or terminate the services until payment is received. Late payments may be subject to additional fees or interest charges as outlined in the service agreement or applicable laws.
Limitation of Liability
4.1 Disclaimer
We provide our services on an "as-is" and "as-available" basis, without any warranties or representations, whether express or implied. We do not guarantee the uninterrupted or error-free operation of our services, and we disclaim any liability for any loss or damage arising from the use of our services.
4.2 Indemnification
The Client agrees to indemnify, defend, and hold us harmless from and against any claims, damages, liabilities, costs, and expenses arising out of or related to the use of our services or any breach of these Terms by the Client.
5.1 Termination by Either Party
Either party may terminate the service agreement for any reason by providing written notice to the other party. Termination shall not relieve the Client's obligation to pay any outstanding fees or expenses.
5.2 Termination for Cause
Either party may terminate the service agreement for a material breach by the other party if the breach remains uncured after receiving written notice.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the applicable laws. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of applicable courts.
We reserve the right to modify or update these Terms at any time by posting the revised version on our website or providing notice to the Client. Your continued use of our services after any such changes constitutes acceptance of the modified Terms.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you may email our Office at Sofia 1404, Triaditsa District, 49A Bulgaria blvd., office 8, email: info@promopulssolution.com. We will address your concerns in accordance with applicable law.